Want to Make More Cash? Build Your Client Trust
Posted by aonenetworks On February 15, 2013
When you want to start seeing the money roll in so you can take care of expenses and your employees, then you need to make sure you start building the trust of your clients. Building trust may seem like something you don’t have to work at, but you do. Check out the tips below to see if they can help you get on the right track when it comes to trust today.
No One’s Around
So now you have a beautiful website – but it doesn’t have an email address, phone number, or any other way to contact the company. There’s only one reason you would ever not be open and honest about that information, and the only possible reason would be that you wouldn’t want to be contacted by your customers when they’re in need of assistance. That’s probably not true, but by not making your contact information fully available, that’s the message you’re sending across.
You’re Always Right
Companies are run by people, and no matter how good you are at your job or at your career, you’ll be wrong sometimes. That’s okay. Companies are wrong all of the time and we see them in the media. Netflix raised their prices 60% overnight. Chick-Fil-A’s CEO said something he should have kept to himself. People will call out your mistakes because you are, in fact, in the public eye. Don’t react by getting defensive. Simply correct your statement and provide excellent customer support to start seeing a difference in the painful fury of your clients. It’s okay to be wrong. People will forgive you.
